Read our list of frequently asked questions (FAQ) to find an answer to your question.

  • How can I change something in my order?

    • If you have to modify something in your order, you have to contact us as soon as possible. Once an order is placed, we usually shipped the package within 12 to 48 hours.
  • How can I pay for my order?

    We accept Paypal, so you can pay using your card Visa, MasterCard, American Express and even UnionPay card.

  • Can I track my order?

    Yes, all orders are shipped out using a carrier that provide a tracking number. You can follow your package online until it arrive in your home.

  • Can I return an item?

    Yes you can, please visit our return policy page for more information.

  • When I can expect my order to be delivered to my home?

    Delivery times depend on your country and on which shipping method you have chosen. It usually need from 5 to 30 days to be delivered to your address.

  • Do I have to register an account to place an order?

    Yes, you have to register an account first to place an order on our website. By having an account, you can enjoy an amazing shopping experience and it help you to keep track of your orders.